What do YOUR callers hear outside your usual business hours?
Have you ever called your business after hours and listened to what potential customers are listening to?
Is it continuous ringing, a plain voicemail, an answering service, or something else?
Your phone system may have hidden valuable messaging features that can educate callers and bring them to your online presence or give them an opportunity to be reached the next business day on the telephone.
If customers have a negative phone experience, they won’t call again.
There are many options you can do to entice your after-hours crowd. It’s useful to inform them if they should leave a voicemail to better serve them when returning the call. You can offer promotional codes, promote specials, and advertise your services.
Let’s share some ideas to put your telephone system to work 24 hours a day!