You may have heard a YouTube video, a budget documentary, commercial or some other video or audio recently that didn’t quite sound right....

In a conversation with a business owner recently, they mentioned that they changed from Live Answering incoming phone calls to a pleasant...

Phone systems for business have changed a lot recently. The acronym VoIP may be said as Vee-oh-eye-pee, which pronounces each letter like...

There are two places where music in a business can be presented. One is speakers for customers/visitors/employees and the other is the...

Technology continues to improve the sound quality of phone calls – wired or wireless. You may hear the term “HD Voice” for High...

There’s more than one “front door” to a business. If a business has visitors that come for retail or customer interaction, it’s highly...

Find yourself calling ahead to confirm your doctor’s or dentist’s appointment? Wanting to be on the safe side, so you call the restaurant...

As much as we would like to, nobody can control mother nature. The world is an unpredictable place with hurricanes, wildfire, floods, and...

People love to find a special and to feel like they have saved money. It’s vital that your customers are aware of your current deals and...

Have you ever called your business after hours and listened to what potential customers are listening to? Is it continuous ringing, a...